Managing your health online

Using an online form (Accurx)

Contact your doctor online for non-urgent matters and avoid phone queues!

How does the service work?

  • Complete a simple form about your problem or request
  • Your GPs decide on the best treatment for you
  • The practice responds with advice or an appointment
  • You will get a response within 2 working days

Please submit a new request using Accurx

accurx

Using your NHS account/NHS App or SystmOnline

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account or SystmOnline. You can access them using their websites or apps.

Setting up an NHS account/NHS App

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up SystmOnline.

To set up SystmOnline for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to SystmOnline or use the app to register