Klinik Access is an online consultation service and appointment solution for that makes it possible for our patients to contact us from a computer, a smartphone, or a tablet through the GP practice website.
Our reception team also have access to Klinik and if you telephone the practice you will be taken through the same questions and triage system that our online users will experience.
You will almost certainly find is quicker to ask your question online rather than waiting to speak to one of the reception team.
Do I need any login or credentials for using the service? Do I need to register to be able to use the service?
Using the service does not require login or registration. We have chosen this approach to make the service quick and easy-to-use. The service uses a highly secure one-direction communications connection, which, according to the regulations, does not require strong authentication.
What can I use Klinik for?
You can use Klinik to seek self-help, request an appointment, request test results, raise enquiries about your medication, request repeat prescriptions and much more.
For some aspects of Klinik, such as requesting repeat medication, you will be directed to your secure SystmOnline account so please ensure you are signed up for that service to make your online experience smoother.