After a number of instances recently where the ethnicity of our staff has been questioned by patients the practice would like to reiterate that we do not tolerate any sort of discrimination against staff or patients.
Anybody found to be discriminating against any of our staff because of race, gender, sexuality or disability will be treated severely and this may result in the patient being asked to register elsewhere.
Similarly anybody found to be discriminating against a fellow patient will be dealt with equally severely.
Also, inline with NHS policy we do not tolerate any sort of abuse against our staff or other users of this building.
Abuse whether it is violent, threatening or verbal, will be dealt with most severely and as such may result in the police being called and the abusive patient being removed from our practice list.
We trust that this stance will be respected and understood and offer our sincere thanks for your support to the vast majority of tolerant, friendly and lovely patients.